Imagine a world where all web project go according to plan, and every single deadline is met on time if not early! Those unicorns exist, but the reality is that every project is froth with unknowns and potential curve balls. At the end of the day, we’re a bunch of people working together, and sometimes things happen that can create delays, or change the order of priorities previously setm, and people have been known to change their minds from time to time. This is where having a solid process and a great project manager can make a huge difference. Our process is tough. We require our clients to commit time and resources to achieve the desired goal. Having said that, we also understand that at times, we need to roll with the punches and embrace – or even expect – that things will change from day 1. We use a system of open communication and organization that allows all parties involved to make rational decisions, and own the direction the project goes.